Internationial assessment project: reorganisation of an HR department
The client was a large chemical and pharmaceutical company which operates internationally and has its head office in Belgium. Within the context of a reorganisation of the Human Resource Department, all the HR professionals worldwide participated in a development assessment.
Prior to the assessment, a new vision for the Human Resource Department and its method of operation was developed. Linked to this, the competences per job where determined in relation to the new method of operation. In the light of this, the competences of all the employees were scanned in relation to their new jobs. These assessments were carried out by a fixed team of consultants from Development Factory and Mercer, occasionally in cooperation with local consultants. Various instruments were used for the various target groups, which were matched to the competences. The assessments were made in seven languages and at the candidate's workplace.
A specific competence-based report was drawn up for each person, with concrete recommendations and advice with regard to training or coaching. These were then collected and processed into a general overview and offer of training. The result for the client was a well focused offer of training for all the employees involved. An evaluation survey showed that more than 90% of the participants had a positive experience of the assessment and were more than satisfied with the report. The assessments consequently made a positive contribution to the development of the department.
