Assessments Branch Managers
A large temporary employment organisation wished to professionalise its procedure for selecting branch managers and to make this procedure more objective. In addition, it had emerged that "the best Intermediary was not always the best branch manager". The Development Factory's consultants designed a tailor-made assessment in cooperation with this temporary employment organisation. On the basis of discussions with the incumbent branch managers, the simulation exercises were tailored to the situation and the context of the position of branch manager. A development-oriented approach was chosen which left the management sufficient scope to take their own decisions. The areas for development offer the necessary basis for supervising branch managers and coaching them in their new jobs.
In order to obtain a better insight into the success factors for the position of a branch manager, the assessments were evaluated. What was the advice and how did they perform in practice? What personality characteristics make a positive contribution to successful performance and which should be regarded as a contraindication? In this way, a clear picture emerged of the factors for success and failure, on the basis of which adjustments were also made to the assessment.
The result of applying a consistent and objective method of assessing candidates for the position of branch manager is that this management layer was raised to a higher level, decision-making in relation to appointments has been rendered objective and there are better guarantees that these positions will be filled successfully.
